Last Updated: April 27th, 2026

Topcom International Services Limited (“we”, “our”, or “us”) respects your privacy and is committed to safeguarding your personal data. This Privacy Policy sets out how we collect, use, store, disclose, and protect personal data in compliance with the Personal Data (Privacy) Ordinance (Cap. 486) of the Hong Kong Special Administrative Region (“PDPO”).

By using www.topcominternational.com, you agree to the data practices described in this policy.

Personal Data Collected

We may collect and process the following categories of personal data:

  • Name, email address, phone number, or other contact details you submit voluntarily
  • Technical data such as IP address, browser type, and device identifiers
  • Behavioural and usage data (e.g. pages visited, access times, click paths)

It is generally voluntary to provide personal data. However, where certain information is not supplied, we may be unable to process your request or provide access to certain features.

Purpose of Collection

We collect and use personal data to:

  • Respond to enquiries and provide requested information
  • Operate, monitor, and improve our website and services
  • Maintain internal records and support business operations
  • Comply with applicable legal and regulatory requirements
  • Conduct marketing, where consent has been provided

Lawful Basis for Processing

We process personal data where:

  • You have provided consent
  • It is necessary to comply with legal obligations
  • We have a legitimate interest in maintaining and improving our website or communicating with users

Use for Direct Marketing

We do not use personal data for direct marketing unless you have provided express consent. You may withdraw consent at any time by contacting us.

Disclosure and Cross-Border Transfer

We may share your data with:

  • Service providers who support our operations (e.g. IT hosting, analytics)
  • Legal or regulatory authorities where required by law
  • Professional advisors bound by confidentiality

Some recipients may be located outside of Hong Kong. In such cases, we ensure that adequate data protection measures or contractual safeguards are in place.

Use of Third-Party Tools

We may use third-party services such as analytics tools, embedded media, or spam prevention utilities. These may collect limited technical data under their own privacy policies. We only use third-party tools that align with accepted data protection practices.

No Automated Processing or Profiling

We do not use personal data for automated decision-making or profiling that would produce legal or significant effects on you.

Retention and Security

Personal data is retained only for as long as necessary to fulfil the purpose of collection or as required by law. After that, the data is securely deleted or anonymised.

We implement technical and organisational measures to protect personal data, including:

  • Secure server configurations and encrypted data storage
  • Role-based access controls
  • Employee training and internal protocols
  • Regular reviews of system vulnerabilities

Your Rights

Under the PDPO, you have the right to:

  • Access your personal data held by us
  • Request correction of any inaccurate or incomplete data
  • Withdraw previously given consent
  • Enquire about our data handling practices

To exercise your rights, please submit a written request to the contact provided below.

Complaints

If you believe your data privacy rights have been violated, we encourage you to contact us first so we can address your concerns. If unresolved, you may lodge a complaint with:

Office of the Privacy Commissioner for Personal Data
https://www.pcpd.org.hk/

Cookies

We use cookies to provide functionality, track performance, and improve the user experience. For more details, refer to our Cookie Policy .

Policy Updates

We reserve the right to amend this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.

Contact Us

If you have questions about this policy or wish to exercise your data rights, please contact:
Topcom International Services Limited
Email: info@topcominternational.com
Address: 4005-40 F Singga Commerical Centre No144 151 Connaught Road West, Sai Ying Pun